Made for change
Offering
Our products and services give your business ultimate clarity on who to target, where to grow, how you measure up, customer loyalty insights and store optimisation opportunities.
Powered by daily consumer transactions, get a dynamic view of what’s changing in your world.
Market share
How big is your slice of the pie? We help you see where you stand and where to grow. Track market share across industries, regions, and competitors or delve deeper into demographics, loyalty segments, and regional trends.
Customer segmentation
Who are your customers? Where do they shop? What drives their spending? We uncover the answers, giving you deep insights into customer demographics, behaviours, and market segments.
Customer loyalty
We reveal who your most valuable shoppers are, how often they return, what they spend on, and what influences their behavior. Identify trends, refine your retention strategies, and turn one-time buyers into lifelong advocates.
Store optimisation
Position yourself for success by identifying prime areas for growth and optimise store performance. We can measure store on store performance, how your stores are performing compared to your competitors and pinpoint the best locations for expansion.
Measure your impact
Measure the impact an event or initiative has on your sales and customer mix. Understand how much more business a sporting, cultural or sale event brings to your store and the type of people they attract.
Bespoke services
Not everything fits neatly into a box. We offer bespoke data services including Data Strategy, Predictive Modelling, Advanced Analytics and AI solutions and Business Intelligence Reporting.
Consumer spending
Your guide to the ins and outs of kiwi spending. With month-on-month consumer trends across industries and regions, it’s your go-to guide for understanding the evolving economy.
The Dot effect
Results
The Warehouse Group
Understanding the Market
Dot Loves Data supports The Warehouse Group, New Zealand’s largest retailer, with strategic data and decision-making insights. With 218 stores across brands like The Warehouse, Noel Leeming, and Warehouse Stationery, our multi-year partnership delivers advanced consumer spending insights, helping TWG better understand market share, competition, and measure the success of strategic initiatives. Our analytics empower smarter, data-informed decisions, enhancing the shopping experience for over 10,000 team members and millions of Kiwi customers.
ANZ
From data to decision
Dot Loves Data’s smarts help ANZ New Zealand to do truly data-driven marketing. That means helping the bank with tasks like better understanding its customers and their home ownership journeys. We’re all different with different incomes, commitments and priorities – no two customers are the same. But Dot’s unique ability to look at customer data means ANZ New Zealand can better know when, for example, someone is most likely to apply for their first home loan or when they might expand their business. By combining the bank’s data with Dot’s community-level insights, ANZ New Zealand better knows when to engage customers with relevant and timely communications.
Kokodak
Driving Smart Growth with Data
Dot Loves Data is proud to support the rapid rise of Kokodak, a Korean fried chicken brand that’s grown from a garage start-up to ten nationwide stores in a little over four years. Our partnership helps Kokodak understand its market share, benchmark competitors, assists with site selection and measure strategic initiatives using real-time data. As the business expands nationally, Dot's insights support smarter planning, franchise growth, and customer engagement in a competitive food and beverage landscape.